Frequently Asked Questions

  • What is the Public Beta Environment?

    The Public Beta Environment (PBE) is a test environment used to collect feedback and bug reports for content being prepared for release to live environments. The environment is not meant for those wanting to simply try out the newest Champion or feature, but rather, for those who would like to partake in helping us ensure that we release only the top quality of features to our players.

    How do I join?

    Sign-ups are currently closed. We expect them to open back up around late December but that date may change.

    When sign-ups open, you can find the sign up form here: https://pbe.leagueoflegends.com/en/signup/index
    Please note that if you are having trouble signing up, make sure that PBE is selected as the region and you enter your birthday in the following format: DD-MM-YYYY.

    Where can I download the client?

    You can download the windows client here: http://pbe.account.leagueoflegends.com/. Simply click on "Download Game Here".
    For the Mac client click here.

    What do I do if I forgot my password?

    If you need to reset your password, please visit http://pbe.account.leagueoflegends.com/
    Click on Login in the upper right hand corner of the page to proceed.

    How do I get level 30 on my account?

    Upon creating an account, you will automatically be leveled to 30. Please relog if you do not see this immediately. If you are still having issues, a quick bot game should resolve the problem.

    How do I get IP/RP on my account?

    Accounts are granted 10,000 IP and 4,000 RP when first created. Please give up to an hour for this to be granted to your account. Additionally, for those of you who are active on the PBE, weekly stipends of both IP and RP are granted on Sundays. If you fail to receive your initial or weekly stipends, please submit a bug report. Please note, however, that you will not receive a weekly stipend if you already have large amount of IP/RP on your account.

    Can I buy RP on the environment?

    There’s no need!

    How do I report the bug I found?

    When reporting a bug, please take a quick look at the forums to determine if it has already been reported. If it has, please submit your feedback on that forum thread to keep the conversation consolidated. If no thread can be found, please follow the steps here to submit your bug report: http://na.leagueoflegends.com/board/....php?t=2756076

    How do I submit feedback on a new character/feature/etc?

    Similar to submitting a bug report, if you would like to provide feedback on the newest champion or feature released on the PBE, please do a quick scan of the forums to see if the subject has already been created. If so, feel free to post your feedback in that thread and talk with your fellow PBE’ers about the new content!

    If you cannot find a thread discussing what you would like to provide feedback on, feel free to post a thread about it!

    Why is there a login queue?

    When new content is released on the PBE, we see an influx of players attempting to login. This number typically exceeds the number of players we allow on the environment so a queue will form. Please note that when the maximum number of players on the environment is reached, the timer on the login queue may not update appropriately.

    Why is the queue for my game so long?

    With the size of the PBE being small in comparison to our other environments, some queues may take longer to populate. If you are experiencing longer-than-normal queues, trying starting a Custom Game or joining a different queue.

    Why is my ping so high?

    The PBE is used by players around the world while the servers are located in Northern American. If you are playing from a location outside of North America, you will experience higher-than-normal ping.

    What is the gold medal symbol in the upper right hand corner of my client?

    This is the Korea-specific feature testing for PC Bang rewards. Please visit this thread for details: http://na.leagueoflegends.com/board/....php?t=2453856

    Where can I chat with my fellow testers?

    Come hang out in Public Chat 1 and share what you found with other players on PBE. Generally, you will find a few Rioters around as well who are happy to receive your feedback, answer your questions, and occasionally play a game with a few people in the channel.

    You can auto join this chat upon login by doing the following:

    Step 1: Upon starting up the PBE client go the "View your chat rooms control panel" button located in the center bottom of your friends list tab.
    Step 2: Click "Public Chat Room One"
    Step 3: Click the gear in the top right corner.
    Step 4: Click the Auto Join On Start Up Button.

    Can I get punished for bad behavior on the PBE?

    Please note that we do not tolerate abuse of the Summoner’s Code on any environment, including the PBE. If you are found to be harassing, trolling, abusing others, you will be banned from the PBE. We typically enact much harsher punishments on the PBE because we would like the environment to remain a viable place to test the new content.

    Where can I find patch notes?

    We currently do not post patch notes when we release new content but many players often do so a quick search of the forums may yield results. From time to time, you may see a post relating to new content to pinpoint your testing foci.

    What can I discuss from the PBE?

    There is no Non-Disclosure Agreement for the PBE.
    You are welcome to discuss anything that is patched to the Public Beta Environment, although we would prefer it if you keep most bug reports and feedback contained to the PBE forums.
  • Quote:
    Originally Posted by ACookieMonster View Post
    Unless it was recently changed, this is not true. You'll get the stipend as long as you have less than 12.5k~ ip, you can have up to 30k rp and still get the stipend.

    Source: been playing here for 1 year, i have 29k rp just by stipends.
    Edited to remove the value (and I'll double check on Monday what the actual number is).

    Thanks!
  • Quote:
    Originally Posted by xxninjahunter5xx View Post
    Why is there a login queue?

    So can't you just make it so that mroe people can be logged in at one time to counter the fact that there are more players on PBE now?
    While that is one option, we have decided that improving the quality of the PBE is something we'd like to focus on at this time. With the large number of complaints about leavers and trolls, I'd hate to simply increase the population on the PBE without doing something to curtail the problem.

    Additionally, the PBE is a test server and limiting the population is important so that we do not create a place for people to come just to get free content.
  • For those of you wondering about why you aren't getting any stipends:
    Quote:
    Originally Posted by RiotPhageQuit View Post
    How do I get IP/RP on my account?

    Accounts are granted 10,000 IP and 4,000 RP when first created. Please give up to an hour for this to be granted to your account. Additionally, for those of you who are active on the PBE, weekly stipends of both IP and RP are granted on Sundays. If you fail to receive your initial or weekly stipends, please submit a bug report. Please note, however, that you will not receive a weekly stipend if you already have large amount of IP/RP on your account.
    For those wondering why you cannot select a region when you try to sign up:
    Quote:
    Originally Posted by RiotNyandalee View Post
    Current Status: Closed

    Hello PBE’ers! We have seen enormous growth of the player base on the PBE over the last few months and we’d like to ensure that we are preserving the experience for those who have been participating in providing bug reports and feedback.

    As such, we will be temporarily closing sign-ups. We do plan to re-open them in the future but we have multiple changes we’d like to make before allowing the population to grow further. At this time, we do not anticipate sign-ups opening for approximately two months. Please note, however, that this may change randomly as necessary.
    Please, take a moment to read the stickies, as you can find answers for most questions there