League of Legends account has been suspended for violations to the Summoners Code. This action follows the conclusion of an audit performed by Riot staff. During this audit we found that your account was among the bottom 0.8% of toxic players within the League of Legends Community
In addition to the Tribunal, Player Support routinely performs audits of the most toxic players within the Community. Due to the high volume of reports on your account the decision has been made to suspend your account for fourteen (14) days.
In order to avoid additional suspensions you should ensure that your behavior matches the Summoners Code. Below you can find some tips on how to adjust your behavior in game:
· Remember that being toxic in your games can cause others to be toxic as well.
· Lead your team to victory through encouraging words, teamwork, and positive energy.
· There is NO excuse for harassing a player or trolling your team. If you encounter a toxic player simply report them at the end of the match that way the only one who has to worry about getting banned is the offending player.
Moving forward please keep in mind the Summoners Code during your matches in League of Legends. Failure to abide by the Summoners Code will result in additional suspensions and possibly a permanent suspension of your account.
Well here is my thing. I play this game alot and alot of times I find my self dealing with trollers who rages and threatening to report me.
I know summoner's code well and most of time I follow them
but being punished due to high volume of game play isnt really fare
Alof of game play = more chance of being reported. (most of time by trollers)
SO... is that mean I must play less to lower the risk of being banned?
I just don't get it.
Quote:You could be right or wrong but I know my self pretty well. I never did anything so harsh that could possibly get me to be suspended. I just want to know what kind of policy they have on treating players who frequently gets reported by dealing with trollers who reports me back
Over 40% of those reports are for Verbal Abuse, Offensive Language and Negative Attitude. You consistently and repeatedly tell players they are "bad" and that they are being reported. You consistently blame other players every possible opportunity you can in games.
RoamingNumeral is a designer on my team that hand-reviewed a bunch of these cases with 3 other people in Game Design and Player Support. We are extremely thorough with these sweeps and I encourage you to reflect on your in-game behavior instead of re-directing the focus on the forums.
Quote:So what about the tiny subset that gets falsely banned? Since you have implemented measures to counter false pardons, what are you going to do about false bans?
Is that something you're working on and will people who have been falsely banned be given the opportunity to have their bans lifted in the future if they can provide evidence to the forum and support?
Something interesting that I've noticed is that many banned players will only post bits and pieces of the information we actually e-mail them... almost like they are trying to make a case on the forums when they themselves know they did something wrong.
Quote:Lyte, this is the type of information that needs to be available to players.
It's something that I personally am constantly concerned about, even though I make a very real effort to be a positive part of the team there is still that worry that I am either not doing enough OR being falsely reported due to my performance/champion pick.
This issue could easily be addressed by customer support if they would just stop sending those damn copy/pasted emails, it's extremely unprofessional and sends the message that you just don't care.
It's not that Player Support doesn't care--it's just not something the average player needs to worry about and answering your ticket means 2000 more come in.
Quote:So, assuming we have been falsely banned, do we have guaranteed recourse? At least, that's what I get from the bolded part.
Having searched the forums for a while for such cases, I've come across a few where people have been banned unjustly and haven't been unbanned, or gotten a direct reply from a red.
One of them happens to have posted on this very forum under the name gunflamesmurf and I've compiled a list myself and posted it on the general forums for your scrutiny.
I will admit some are touch and go, but there are others that are pretty clear cut errors on the tribunals part.
Edit: Just a second to filter out the warnings from the bans and fix urls.
You have to remember that to even get to the Tribunal is pretty difficult; right now, the average player sent to the Tribunal is in the bottom 0.6% in terms of toxicity in the NA territory. This is also one of the reasons we decided to manually review a handful of cases in the bottom 0.7% to 0.8% of accounts and escalate accounts where necessary.
In saying this, I can see which accounts are smurfs and which account are newbies, I can see which accounts are trying to 'fake' innocence and pull up pre- and post-game chat. There's maybe 1 case in that thread where I'm ambivalent, but the player only got a warning that I believe will make a difference in that player's behavior so I wouldn't overturn the warning anyway.
I know you're probably thinking, "Well, give us that extra information that you have then!" However, it's not that simple. There's privacy laws and related issues that vary from region to region and what's OK in North America might not be OK in a country in Europe. Each additional piece of information also requires development work and we have to constantly weigh our priorities and determine what's the best value we can provide to you, the players. Ultimately, for some reason or another, players came to the same decision we would have if we manually reviewed the case with all the extra information that we have at Riot--even though players had less information to begin with.