Sorry to hear about that
This is usually related to a hardware/software issue with your graphics card, luckily, i think i can help.
The most common solution is to update your video card drivers.
If this does not correct the issue try the following:
1) Update DirectX
2) Make sure you are have all available windows updates
Failing that, i would suggest sending in a support ticket to our Technical Team and providing them with a DxDiag as they could better assist you in a one-on-one basis.