Season 2 Rewards FAQ

  • Hey all,

    I wanted to create a single place where you can find answers to your questions about the Season 2 rewards. If you have additional questions, feel free to ask them in this thread. I'll be checking back throughout the day to answer questions and add them to the FAQ as common themes emerge.

    Why don't I have my Victorious Janna skin?

    There was an issue with the Janna skin where players who had it were unable to play games. That issue has now been fixed and all players who qualified should have the skin.

    My friend already got her summoner icons, why don't I have mine?

    The process that grants these icons can take a long time to run in some of the larger regions. During that period some players will receive their icons earlier than others.

    Where did the summoner icon borders go?

    Summoner icon borders were not a reward for Season 2. We have big plans for icons and we want to give ourselves freedom into the icons themselves as a way of conveying information in the future. All players who achieved a tier during Season 1 received an icon to commemorate that fact.

    Why don't I have my Platinum or Diamond forum badge for Season 2?

    A subset of players haven't received the appropriate forum badges. This is not specific to ranked team queues; it also seems to be happening to some players who earned them in ranked solo. We are still investigating the root cause of this and we'll be issuing badges to everyone who earned them as soon as we figure it out.

    I got my rewards for solo queue but haven't received them for teams. Why is that?

    To earn rewards with a team, you had to either join the team before September 1st or win five games with the team in the appropriate queue.

    I had five wins with a Platinum 3v3 Ranked Team. Why don't I have a Platinum border in normal games?

    Ranked games show the border that you earned in that particular queue. All other game modes show the border that was achieved in the Ranked Solo queue.

    This player purchased an Elo boosting service and yet still has his rewards. Why?

    We have not finished the full sweep of Elo boosters as of yet. We will be removing rewards retroactively from players that we identify.

    What happened with the players who engaged in win trading?

    The players involved received a temporary suspension and those teams were disqualified from earning rewards for their members. However, these players were still able to earn rewards from solo queue as well as other teams that achieved their rating legitimately.

    Will Elo gained during this preseason go towards Season 3, or will there be another reset?

    Yes, Elo earned during the preseason will count towards your standings in Season 3. There will not be another reset.

    How can I tell the different Season 2 icons apart?

    The one that has a single gem in the center is for solo queue.
    The one that has three gems at the top of the cup is for 3v3.
    The one that has five gems at the bottom of the cup is for 5v5.
    The one that has all of the above as well as a brighter background is the fourth bonus icon.

    Can Elo decay affect me during my provisional matches?

    We will be changing how Elo decay works in Season 3, but until then, Elo decay can affect players who have a provisional rating above 1400.

    Did the Elo decay timer reset when the soft reset happened?

    The Elo decay timer was unaffected by the soft reset. It will continue to count from the last time you played a match.

    Why can't I see the loading screen borders for my opponents?

    We want to be very careful about the information we display on this screen. Even though the loading screen borders are not an exact representation of skill, people will tend to treat them as such, and draw conclusions about which team will win based on the borders. We avoid this problem through only showing the borders to your teammates.

    I achieved Gold tier this season, why no forum badge?

    We've decided that forum badges should be awarded to the top two tiers each season. Gold was already the first tier to receive Victorious Janna and the profile banner, and we wanted one of the rewards to be exclusive to players who achieved Platinum tier.
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    Originally Posted by Chao8 View Post
    Why are there no icon borders?
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    There are a lot of small reasons, but the main one is that we have big plans for summoner icons in the future and we wanted to give ourselves the flexibility to integrate meaningful borders into the actual icons in the future. Double borders don't look very good, whether it's between an outer and inner icon border or between the profile banner border and the icon border.
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    Originally Posted by xChronicSx View Post
    So, just to make it fully clear..

    I got diamond in 3s, but got a platinum badge from my solo que rating(as you can see)
    Am I going to get my diamond forum badge once it is figured out? OR is it working as intended?
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    If you successfully qualified for rewards with that Diamond team, then you should get the Diamond forum badge once everything is figured out.
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    Originally Posted by Dreggon View Post
    Yegg - I know somewhere you or another red stated that normal queue ELO wasn't reset.

    Can you check?
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    Normal queue Elo was definitely not reset.
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    Originally Posted by xethik View Post
    Why was there a decision to make Ranked Solo Queue the only thing that affects non-ranked?
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    It's more representative of a player's individual skill. Although I love Ranked Teams and want everyone to play them as much as possible, doing well in those queues is as much about who you know as it is your own skill level. Having Diamond borders showing up next to Silver borders in normal games would just cause confusion for everyone.
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    Originally Posted by Im a care bear View Post
    And there's a problem where the PFE banner won't show up unless you specifically chose the PFE icon. This didn't happen back in season 2.
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    This is how the PFE banner has always worked. I think you might just have not noticed because there weren't many other icon options when PFE came out.

    If we end up adding more themes and banners then I'd imagine we would prioritize adding a separate way to choose your banner, but currently it's going to remain tied to the icon.
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    Originally Posted by Sandy Wu View Post
    What was the reward for having Diamond in all 3 categories, Platinum in all 3 categories or Gold in all 3 categories?
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    Everyone who achieved a tier in all three queues received a fourth summoner icon based on the lowest tier achieved in any of those queues. So players who achieved Gold in all three queues received a fourth unique Gold summoner icon that represents all queues.
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    Originally Posted by Ginga View Post
    @Yegg - I have a small issue with the whole borders thing.

    Do you think seeing your allies and enemy's borders will have unintended mental effects on the player's morale before the game even starts?
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    Absolutely. This is why you only see the borders for your own team.
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    Originally Posted by Nerzhules View Post
    Was the Fourth Icon only for gold/platinum/diamond? not silver or bronze?
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    It's for Silver and Bronze as well.
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    Originally Posted by Aqualisk View Post
    I don't understand why your ranked 3's doesn't appear in normal 3's. That map is certainly more indicative of player skill than premade 5's is. I think you guys were really unclear about how solo queue ranked was really the only queue that mattered for rewards. That's pretty lame if you ask me. What is the point of borders if the only people who see them are the team you got them with?
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    I see everyone's point about showing the Ranked 3s border trim in normal TT games, but I'm still concerned about confusion and elitism resulting from Platinum or Diamond Ranked 3s borders showing up in normal games of a much lower skill level. If there were a Ranked Solo TT queue then it would be a different story, and it'd be an easy call to use that instead.

    As for being unclear: when we originally posted the rewards announcement we were still working out where the borders would be shown, but the current decision was announced in a couple places including the Season End FAQ here: http://na.leagueoflegends.com/board/....php?t=2744128

    Apologies that you didn't know this earlier though! Our communication can always be improved.