Gold Not showing up

  • We are supposed to receive a Gold Trim on all game types in the loading screen if we achieved Gold is season 2. I am having this issue. As stated below it says we are supposed to receive the gold border for the loading screen regardless of the game mode.

    I Have still not received my gold trim for my loading screen, yet I have a silver one. Riot Can you please fix this for the love of god.

    Gold tier:

    War Hero Janna skin
    Gold banner trim in summoner profile
    Gold border on the game loading screen
    Gold summoner icon for each queue in which you are Gold tier
  • @Rockajaw
    - Loading screen borders are queue specific. You should see your gold border in Ranked Team 3v3s and Silver in Ranked Solo 5v5,

    @Tyssen
    - You should also see Gold loading screen border in Ranked 3v3s and silver in ranked team 5v5s.

    As for summoner icons, we're currently rolling them out. The script is taking awhile to run due to the amount of players :P
  • Yep. Here's a quote from Yegg off his Season 2 Rewards FAQ

    "I had five wins with a Platinum 3v3 Ranked Team. Why don't I have a Platinum border in normal games?

    Ranked games show the border that you earned in that particular queue. All other game modes show the border that was achieved in the Ranked Solo queue."


    Link to FAQ:
    http://na.leagueoflegends.com/board/....php?t=2796322
  • Quote:
    Originally Posted by Rockajaw View Post
    @SpookyDooky

    it's not showing up in threes mate... What do?]

    It also never specified That we had to have it in 5's... So youre saying I should've played 5's?
    Hm, you're tagged for having Gold rewards in RankedTeam3v3 and Silver Rewards in RankedSolo5x5. Let me break down the expected behavior by queue for loading trim and you can verify on your end.

    Normals/Coop vs AI - Silver Trim
    RankedSolo5x5 - Silver Trim
    RankedTeam5x5 - No trim
    RankedTeam3x3 - Gold Trim.

    If you still do not see your Gold trim in RankedTeam3x3 please post your game logs here and I'll forward those to an engineer to see whats up. Also, you do have your gold border on your summoner profile correct?
  • Instructions on how to grab game logs:
    https://support.leagueoflegends.com/...f-legends-logs

    Basically they live in this directory by default:
    C:\Riot Games\League of Legends\Logs\Game - R3d Logs

    Logs look like this:
    2011-05-24_21-11-32_r3dlog.txt

    Grab the one that corresponds to the game session where you did not see your gold trim and post/attach it in this thread.
  • Haha omg! You should attach it :P If you hit go to advanced option there should be a manage attachments button that will let you attach the log itself to the post.
  • You should attach it :P Hit the "Go Advanced" button next to "Post Quick Reply" and that should give you an option to attach the log itself.
  • Yep. Here's a quote from Yegg off his Season 2 Rewards FAQ

    "I had five wins with a Platinum 3v3 Ranked Team. Why don't I have a Platinum border in normal games?

    Ranked games show the border that you earned in that particular queue. All other game modes show the border that was achieved in the Ranked Solo queue."


    Link to FAQ:
    http://na.leagueoflegends.com/board/....php?t=2796322
  • Quote:
    Originally Posted by Rockajaw View Post
    @SpookyDooky

    it's not showing up in threes mate... What do?]

    It also never specified That we had to have it in 5's... So youre saying I should've played 5's?
    Hm, you're tagged for having Gold rewards in RankedTeam3v3 and Silver Rewards in RankedSolo5x5. Let me break down the expected behavior by queue for loading trim and you can verify on your end.

    Normals/Coop vs AI - Silver Trim
    RankedSolo5x5 - Silver Trim
    RankedTeam5x5 - No trim
    RankedTeam3x3 - Gold Trim.

    If you still do not see your Gold trim in RankedTeam3x3 please post your game logs here and I'll forward those to an engineer to see whats up. Also, you do have your gold border on your summoner profile correct?
  • Instructions on how to grab game logs:
    https://support.leagueoflegends.com/...f-legends-logs

    Basically they live in this directory by default:
    C:\Riot Games\League of Legends\Logs\Game - R3d Logs

    Logs look like this:
    2011-05-24_21-11-32_r3dlog.txt

    Grab the one that corresponds to the game session where you did not see your gold trim and post/attach it in this thread.