My account is hacked

  • Well, yesterday I tried to log in my main "Sonaté" but guess what he was already in game... My account was in game... So I logged on this account and asked the guy who he was... He said he bought this account for $80 and he refused to give it back. So I asked the guy how he contacted the owner and he gave me a Skype... Turns out that the guy has hacked several accounts with some sort of method and is selling them to other people... When I told him one of them was mine he deleted me off his friendlist... And when I told the guy on my account to give it back he said no so I started a ticket and when I told him Im going to get it back he said that he will troll all the ranked games and get me banned. I have proof of this conversation...

    Update:
    Riot Replied!!!

    A bit of chat history:
    BoKal (11:08): not even ur ****ing acc
    bet ur the guy who hacked me
    u ****er
    sonaté (11:09): i bought it for 80$

    Then Threatens Me:
    sonaté (11:19): lolking it tomorrow
    1300
    800 before 22nd
    get @ me
  • Quote:
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    Originally Posted by Ackeu View Post
    Well, yesterday I tried to log in my main "Sonaté" but guess what he was already in game... My account was in game... So I logged on this account and asked the guy who he was... He said he bought this account for $80 and he refused to give it back. So I asked the guy how he contacted the owner and he gave me a Skype... Turns out that the guy has hacked several accounts with some sort of method and is selling them to other people... When I told him one of them was mine he deleted me off his friendlist... And when I told the guy on my account to give it back he said no so I started a ticket and when I told him Im going to get it back he said that he will troll all the ranked games and get me banned. I have proof of this conversation...

    Update:
    Riot Reply On This Thread...

    A bit of chat history:
    BoKal (11:08): not even ur ****ing acc
    bet ur the guy who hacked me
    u ****er
    sonaté (11:09): i bought it for 80$

    Then Threatens Me:
    sonaté (11:19): lolking it tomorrow
    1300
    800 before 22nd
    get @ me
    </td></tr></table>
    I have banned the account for the time being until an Account Recovery specialist can get back to you for your recovery options.

    Based off the fact that this is the third time in the last month that your specific account has been compromised this leads me to believe that your computer may be infected with a virus or malware of some kind. This is assuming that you're not using the same password once you recovered your account, and that you're using a unique password that is not shared with other online services.

    While you wait for an Account Recovery Specialist I strongly encourage you to run a full virus and malware scan of your computer. You should also update any log-in information that you have for other online products, ESPECIALLY, if it is the same as your LoL Log-In info.

    For anyone else who is concerned or in similar circumstances:

    If you find your account compromised, then send a support ticket to Riot.

    https://support.leagueoflegends.com/home

    We can recover the account for you, and any inventory that has been lost, and RP/IP spent can be replaced.

    Due to the Holidays and increased volume they may not be able to respond to you as quickly as usual. But rest assured everyone in Player Support is working diligently on a number of player facing issues and they will get to your request as soon as possible. Again, to re-iterate any missing inventory and currency from your account can be replaced.

    For the time being, you should check out our knowledge base article here with tips and suggestions on how to keep your account safe, and how to prevent possible future compromises:

    https://support.leagueoflegends.com/...g-your-account
  • Quote:
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    Originally Posted by Ackeu View Post
    Hope I get it in time for the legacy skin sale..
    </td></tr></table>
    Generally, when you miss a sale due to a technical, or account compromise issue the player support specialist will work with you if you've missed any sales during that time.

    When you get your account recovered you can talk to the agent about it.