RP purchasing problems?

  • It's not letting me purchase RP with my parent's Master card (I keep getting an error message). I wait 15-20 minutes (or after games) to try again as one forum said, but to no avail. I'd like to know how I could fix this (if I can that is). Also, I'd like to know if they are charging the account for all these "errors". Thank you for your time if you choose to read this
  • Contact Player Support and they may be able to help you out. You may also wish to contact your credit card company and ensure that you don't have any blocks on your account preventing the purchase.

    FWIW, I don't see any transactions that you've been charged for. So long as you're getting an error message like that, you shouldn't need to worry about it.
  • Quote:
    Originally Posted by King Lachy View Post
    I have purchased RP with the same card multiple times in the past, Thank you for your response but Im just really confused at why it does not seem to be working now. Would you be able to shed any more light on the situation?
    Same situation as the other poster, Lachy. Reach out to your card company and also to our player support team to get this resolved. As these are public forums, it's good practice not to disclose anything further (good or bad) or especially any personal information here. Sorry that I can't be of further assistance.
  • Quote:
    Originally Posted by King Lachy View Post
    It worked now, I had made a typo and had a bit of an issue seeing it. It has gone through successfully now. I appreciate your help. Thankyou.
    I see it! Thanks to both of you for keeping a cool head on this one- easy to get frustrated, but it's often a user error or something else.